Shipping Policy
Order Processing Times
All orders are processed within 1-3 business days (excluding weekends and holidays). During peak seasons, processing may take slightly longer. You will receive a confirmation email with tracking information once your order ships.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
Delivery times begin after order processing is complete and exclude weekends/holidays.
Shipping Destinations
We currently ship to all 50 U.S. states and select international destinations. International customers are responsible for any customs fees, taxes, or import duties.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package weight and dimensions
- Shipping destination
- Selected shipping method
Free shipping promotions may apply to certain orders (details provided during checkout).
Order Tracking
Once shipped, you’ll receive a tracking number via email. Please allow 24 hours for tracking information to update in carrier systems.
Shipping Restrictions
Some locations may have shipping restrictions due to:
- Carrier limitations
- Local regulations
- Product availability
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment (additional fees may apply) or issue a refund minus original shipping costs.
Missing or Lost Packages
Please wait 7 business days past the estimated delivery date before reporting missing packages. We will work with the carrier to resolve the issue.
Holiday Shipping Schedule
Processing and delivery delays may occur around major holidays. Special holiday shipping deadlines will be announced on our website.
Policy Updates
We reserve the right to modify this shipping policy at any time. Changes will be effective immediately upon posting to our website.